if the targeted phone has hellospy on it if they do a factory reset does it wipe that install out

So if the problem existed then you would have the problem back If you have a backup image stored to use, then that will restore it to the same condition it was when the image was taken. What 'backup disk' do you have? If it's a factory recovery disk it should be more than one or it's just a repair disk with the bootable repair tools on it. I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. I will keep working with you until it's resolved. Feel free to ask back any questions and keep me posted. So let me know if I can help you further get the best install of Windows one can have. Millions of people have used my Clean Install tutorials for ten years and not one has ever come back with problems that I have seen. Įverything that's possible to do and still have the best install possible is covered including all the best practices and optimizations. If not then follow the illustrated steps in this link which compile the best possible Clean Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy. It will also bring all of your Updates current and solve most problems since it reinstalls Windows. This will save your files and apps while bringing you up to the latest version by the most stable method. choosing Download Tool Now, install the tool, open it and choose Upgrade this PC Now. You can restore the backup, then install the Media Creation Tool from this link.

I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

If the targeted phone has hellospy on it if they do a factory reset does it wipe that install out